NOW BOOKING CLIENTS FOR MARCH 2025 → BOOK NOW

Terms of Service

1. Introduction

Welcome to MUHEN ("we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before engaging our services.

2. Services Description

MUHEN provides web design, development, and sales funnel creation services specifically tailored for coaches, course creators, and entrepreneurs.

Our services include but are not limited to:

- Website design and development

- Sales funnel creation and optimization

- Digital strategy consulting

- Ongoing website and funnel maintenance
- Growth audits and written reviews

3. Client Relationships

3.1 Project Scope

All projects begin with a clearly defined scope of work outlined in a separate service agreement. Any modifications to the agreed scope must be documented in writing and may affect pricing and timeline.

The One Growth Engine Audit is governed by Section 13 and does not require a separate service agreement.

3.2 Client Responsibilities

Clients agree to:

- Provide necessary content and materials in a timely manner

- Review and provide feedback within agreed timeframes

- Maintain open communication throughout the project

- Provide accurate information for project requirements

4. Payment Terms

4.1 Pricing

- Pricing is established in individual service agreements

- All prices are in USD unless otherwise specified

- Payment schedules will be outlined in the service agreement

4.2 Payment Methods

We accept:

- Credit/debit cards

- Bank transfers

- Other payment methods as specified in the service agreement

- Digital products purchased through Contra, under Contra’s payment terms

4.3 Late Payments

- Late payments may incur additional fees

- Services may be suspended until payment is received

- Continuous late payments may result in contract termination

5. Intellectual Property

5.1 Client Content

- Clients retain ownership of their original content

- Clients must have proper rights to all provided content

- Clients grant MUHEN license to use content for service delivery

5.2 MUHEN Property

- MUHEN (Ax Huecas) retains ownership of our proprietary frameworks and methodologies

- The P.R.I.M.E framework remains the intellectual property of MUHEN

- Custom code and designs become client property upon full payment

- The S.C.A.L.E. framework and MUHEN’s growth engine review process remain the intellectual property of MUHEN

- Audit reports are for your own business use and may not be resold or redistributed

6. Confidentiality

6.1 Client Information

We maintain strict confidentiality of:

- Business strategies and plans

- Client data and information

- Proprietary methodologies

- Financial information

6.2 Data Protection

We implement industry-standard security measures to protect client information and comply with applicable data protection regulations.

7. Project Delivery

7.1 Timelines

- Project timelines are estimated in good faith

- Delays caused by client actions may affect delivery dates

- Force majeure events may impact project timelines

7.2 Revisions

- Number of revisions included in the project scope will be specified in the service agreement

- Additional revisions may incur extra charges

- Major changes may require a new service agreement

8. Termination

8.1 Termination by Client

- Clients may terminate services as specified in their service agreement

- Early termination fees may apply

- Delivered work must be paid for in full

8.2 Termination by MUHEN

We reserve the right to terminate services if:

- Client violates these Terms

- Payment obligations are not met

- Client conduct is harmful to our business

9. Limitation of Liability

9.1 Service Warranty

- Services are provided "as is" without warranty

- We do not guarantee specific business results

- Technical issues beyond our control are not our responsibility

9.2 Liability Cap

Our liability is limited to the amount paid for services in the previous 12 months.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website.

11. Contact Information

For questions about these Terms, please contact me at: [email protected]

12. Governing Law and Jurisdiction

12.1 Choice of Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, specifically:

- The Civil Code of the Philippines

- The E-Commerce Act of 2000 (RA 8792)

- Other applicable Philippine laws and regulations

12.2 Dispute Resolution

- Any dispute arising from or relating to these Terms shall first be attempted to be resolved through good-faith negotiation between parties.

- If negotiation fails, parties agree to mandatory mediation before pursuing legal action.

- If mediation is unsuccessful, disputes shall be resolved through arbitration in Metro Manila, Philippines, under the rules of the Philippine Dispute Resolution Center, Inc. (PDRCI).

12.3 International Clients

- For international clients, the United Nations Convention on Contracts for the International Sale of Services (CISG) shall apply where appropriate.

- Nothing in these Terms shall deprive consumers of their rights under mandatory consumer protection laws in their jurisdiction of residence.

12.4 Language

- These Terms are written in English, which shall be the controlling language for all aspects.

- Any translations are provided for convenience only and shall not be binding.

12.5 Severability

If any provision of these Terms is found to be unenforceable in any jurisdiction, such provision shall be modified to the minimum extent necessary to make it compliant with applicable law, or if modification is not possible, shall be severed from these Terms, while the remaining provisions remain in full force and effect.

13. One Growth Engine Audit

13.1 Scope and Timing

The review covers the one growth engine you select. It is delivered by email within 24 to 48 hours of your completed intake. An intake is complete when every required question and any follow-up question has been answered. “Don’t know” is an acceptable answer for a number.

13.2 One Review Per Purchase

Each submission is matched to a Contra purchase using the name you paid with. A submission that duplicates an earlier one, or does not match a purchase, will not receive a review.

13.3 AI Assistance

Third-party AI tools help prepare a draft of your review. Ax Huecas personally reviews every report before it is sent. See our Privacy Policy for how your submission is handled.

13.4 Information You Should Not Send

Do not submit patient or client health information, or anyone’s payment details or passwords. If this information is submitted, MUHEN may stop the review, delete the submission and ask you to resubmit. The 24 to 48 hours then start when your clean intake arrives.

13.5 No Promised Outcome

You will receive recommendations based on what you submit. No specific result in leads, sales or revenue is promised. You are responsible for how you use them.

13.6 Not Professional Advice

This is marketing advice. It is not legal, medical, financial or regulatory advice.

13.7 Payment and Refunds

Payment is processed by Contra under its payment terms, which may not allow refunds. Please check you have what your engine needs before you pay. If MUHEN finds after payment that your engine cannot be reviewed, MUHEN will tell you and you may switch to another engine at no extra cost. Once your review has been delivered, the sale is final.

13.8 Credit

Your $97 can be used once as a credit toward any other MUHEN service booked within 30 days of your review being delivered. After that, the credit expires.